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Trip Issues and Adjustments
Using the app
Account and Payment
Safety and security
Uber Eats Delivery
Service Animal Policy
Service Animals on UberPOOL trips
Helping People with Service Animals
How do I know if a rider is traveling with a service animal?
What if I am allergic to dogs?
Helping People with Emotional Support Animals
How do I know if a rider has an emotional support animal?
Assisting Riders with Disabilities
Accommodating assistive devices
Helping Riders who are deaf
Serving people with disabilities
What should I do if someone needs physical assistance to get into my vehicle?
Accessibility Compliance Notification
Helping people who use wheelchairs or scooters
Tips for how to properly store a wheelchair
What is Assist?
How can I sign up to complete Assist trips?
What is WAV?
How can I sign up to complete WAV trips?
Using the app for deaf and HOH partners
What happens when I turn on the deaf/hard of hearing feature?
How can I turn on or off the deaf/hard of hearing feature?
Report a problem with deaf/hard of hearing feature