How to Upload and Take Photos of Documents

To start driving or delivering on the Uber platform, you need to submit personal identification and vehicle documents.

1. Required Documents and General Process

Follow these steps to create an account and begin taking trips with the Uber app:

1. Create an account at drivers.uber.com
2. Submit your background check
   • Valid Driver’s License
   • Vehicle Registration
   • Proof of insurance
3. Upload your Vehicle Inspection Form
   • Please submit within 45 days of account activation.

Once all required documents are approved and you pass the background check, you can start taking trips using the Uber app anytime.

2. Taking photos of documents

To take photos of your documents and add them to your account, either visit your dashboard at drivers.uber.com or follow these steps:

1. Open the Driver app.
2. Tap the menu (three lines) on the top left corner.
3. Tap Account.
4. Tap Documents.
5. Choose the document you want to add.
6. Tap Take Photo.

3. Common Reasons for Rejection

If you’re notified that one of your photos is rejected or expired, it may because:

• You did not meet the eligibility requirements.
• Your vehicle did not meet the vehicle requirements.
• Your uploaded document(s) had issues.

4. Common issues

Below are some common document issues:

• The photo is blurry or dark.
• The photo is not of the original document.
• The photo does not include all 4 corners of the document.
• The photo is not the correct type that we requested.
• The document expired or is expiring soon
• The document is illegible
• The document is missing information

5. Document Review Turnaround Time

Make sure your document photos are correct before submitting them for approval. Uploaded documents generally require 1–5 days for review.

For further assistance, please reach out below.