Delivery modalities in Brazil

Uber Envios Moto

Uber Envios Moto is a delivery option that allows you to send items quickly and efficiently using motorcycles or bicycles for shorter trips, all arranged through Uber’s app.

If you have questions about Uber Envios Moto, please check out our Help Center page.

In case of any delivery problems with Uber Envios Moto, access the page “I couldn’t deliver the item in a Envios Trip” to get support.

Uber Envios

  • Uber Envios is an alternative within the Uber app where users can request a delivery to send or receive an item.

  • You will be in charge of collecting and delivering the item by using your vehicle.

  • This modality is exclusively for item delivery and can’t replace an UberX ride. If a user orders by mistake and doesn’t wish to use it for this purpose, please ask them to cancel.

Please visit our page Uber Envios item delivery for more details.

Uber Direct

Uber Direct is a service for merchants who need to deliver products directly to customers. This can range from electronics to jewelry to food. As a delivery partner, you handle the “last leg” of the journey—delivering the product from the business to the customer’s doorstep.

If you’re experiencing any issues with Uber Direct deliveries, access the Help Center page to get assistance.