Help with creating a Teen Account

How to Set up an Uber Teens Account for a Family Member. Now, a teen can also start the onboarding.

Parents/guardians, follow these steps:

  1. Select “Account”.
  2. Select the “Family” to begin creating a family profile.
    • NOTE: To create a Family Profile, start by selecting the “I’m an Adult” option and follow the on-screen steps. If you already have a family profile, you can skip this step.
  3. Select “Add new member”.
  4. Select “Teen”.
  5. Select “Choose contact” and choose their name from your contacts (NOTE: They must be at least 12 to 17 years old).
  6. Your teen will receive an invite through SMS or push notification and will need to complete a mandatory safety onboarding. Once they’re done, they’ll be ready for their first ride.
  7. Make sure your payment information is up-to-date before your teen requests their first ride.

Teen, follow the steps below:

  1. Select “Account”.
  2. Select “Family”.
  3. Select “I’m a Teen”.
  4. Select “Choose guardian” and choose their name from your contacts.
  5. Your guardian will receive an invite through SMS or push notification and needs to accept it. Once they’re done, you will need to complete a mandatory safety onboarding.
  6. Once you’re done, you’ll be ready for your first ride.

If you’re having issues setting up a teen account and/or you’re not seeing the “Teen” option in your Family profile settings, please let us know.

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