Use this page if you want to cancel an ongoing order. If you already received your order and you experienced issues with the delivery person, click on the link below:
If you have received an email receipt but did not receive your order, please contact us using the link below:
If you believe you were incorrectly charged or have a question about an authorisation hold please click on the link below:
If you purchase items from a merchant (other than a merchant who sells non-restaurant food items): You may cancel your order at any time. If a merchant has not yet accepted your order, you can cancel at any time without incurring a charge. If a merchant has accepted your order and you cancel 2 minutes or more after placing your order, you will incur a cancellation charge which will be no more than the full price for your ordered items. If you cancel after the delivery has begun, you will also be charged the full price for any delivery services.