Unlocking:
Once you have located a Lime vehicle, unlock it by scanning the QR code or entering the plate number. If you encounter difficulties scanning the QR code, turn on your flashlight while scanning.
If the app prompts an error code or 'under maintenance' message, that vehicle is likely in-use or the Lime team is on the way to retrieve it. Please try another nearby vehicle.
Getting Started:
To start your scooter ride, place one foot firmly on the baseboard and use your other foot to push off against the ground a few times. Once you've gained some speed, press on the throttle near your right thumb to accelerate. Familiarize yourself with the throttle and squeeze the hand brake to slow down when needed.
For your safety and the safety of others, please make sure you park in designated areas.
Parking:
When using Lime, please park your vehicle outside of the main pedestrian walkway.
Do not park in locations that are not permitted, which include, but are not limited to:
Wheelchair ramps
The middle of bike or pedestrian pathways
Hospital entrances
Fire stations
Inside gated communities
No Parking Zones (may be met with fines)
Locking:
To lock your scooter, park it and tap 'Lock' on your app. Please note that the parking pins that appear on the map are preferred parking spaces and function as a parking guide for Lime riders. Visit What are Ride Zones? to learn more about the zones on your map.
To lock your bike, simply push down the rear wheel lever. If done correctly, you will hear a sound indicating that the bike has been locked.
If you have any addition questions or concerns, you can contact Lime below