Estamos aqui para ajudar

How do I set up price protection?

When you unlock the Platinum level, you'll be prompted to set your two favorite locations. Choose the two places you ride between most. During busy hours, when prices may be higher, you'll be protected above a certain amount when you ride UberX on that route.

Once your route is set, you should be able to see it listed under 'Price Protection' in the Uber Rewards menu of the app. If you don't see your route, uninstall and reinstall your app to ensure it's up to date.

Prices on rides along your route will vary. When your ride's price is less than your protected price, you'll pay the lower price.

If you don't activate this benefit immediately, you can set your locations later. Just look for 'Price protection on a route' under Uber Rewards, via the menu in the top left of your app. Please note that the addresses entered can only be reviewed by our support team after your route is confirmed.

You won't pay more than the protected price except during the busiest times. During the busiest times, you'll save 20% on your rides.

Your chosen route can be changed once every 30 days by contacting support. This benefit may not be available in all cities, or for all possible routes.