To purchase a pass from your Uber app, tap the menu in the top left-hand corner and select 'Pass'. From here, you can view the subscription offer available to you and complete your purchase.
In the Uber Eats app, tap the profile icon in the bottom right corner and select 'Pass' from the menu. Similarly, you'll be able to see the pass offer from here and purchase.
If that process isn't working, or you're having trouble completing your purchase, please try the troubleshooting steps below:
- Download the latest version of the Uber app
- Make sure you have a strong internet or data connection
- Try using a different payment method
If you're receiving an error message when trying to purchase a pass through your app, you can also try purchasing online.
If you've tried the troubleshooting steps above and are still unable to complete your purchase, passes may not be currently available in your area.