O que é o Uber One?

Uber One is a paid membership subscription that offers “Monthly Plan” and “Annual Plan”. When users subscribe to Uber One, you can unlock savings across the Uber / Uber Eats app. For a fixed subscription fee, you get savings on rides, NT$0 Delivery Fee, up to 100% off Service Fee available only for eligible stores showing the Uber One icon, and plus other additional benefits, letting you do more with Uber.

Orders delivered by Merchants’ own staff may not be eligible for Service Fee benefit. See Uber Eats App for applicable Service Fee savings on each order.

Monthly membership costs NT$120 (including VAT) and an annual membership costs NT$1200 (including VAT). Uber One renews automatically every month or when membership expires, you can check the membership expiry date or unsubscribe it in the “Uber One” section in the app or a web browser. Cancel at least 48 hours before your billing day to avoid incurring the charge for the next billing cycle or contact support, or you have to contact support to unsubscribe next Uber One membership.

All plans are available to both Uber and Uber Eats covered areas in Taiwan.

What benefits does Uber One offer?

Uber Eats benefits:

NT$0 Delivery Fee / up to 100% off Service Fee are available for eligible stores showing the Uber One icon.

  • NT$199 minimum order from participating non-grocery stores

  • NT$299 minimum on participating grocery stores.

We’ll make it right

  • Appeasement of NT$30 in Uber Cash credits if the Latest Arrival estimate (shown after you place your order) is missed

Uber Rides benefits:

Promotions on rides trips

  • 5% off Member savings on trips (excluding Uber Taxi, Connect, and Taoyuan International Airport pick-up trips.)

  • Priority access to top-rated drivers (where available)

Please note that:

  • The above Uber Eats NT$0 Delivery Fee / up to 100% off Service Fee are only available for eligible stores showing the Uber One icon, and applicable to NT$199 minimum order from participating non-grocery stores and NT$299 minimum on participating grocery stores. Orders delivered by Merchants’ own staff may not be eligible for Service Fee benefit. See Uber Eats App for applicable Service Fee savings on each order.

  • Fees, if applicable, will not count towards order minimums.

  • Latest Arrival estimate time is the best estimate for your order based on thousands of previous and similar orders in similar situations. However, please note that it is not a guaranteed delivery time. This estimated time does not change throughout the order delivery. If the order doesn’t arrive within Latest Arrival estimate time, the subscriber will receive an appeasement of NT$30 in Uber Cash credits. The issued Uber Cash will expire after 30 days. Latest arrival estimate feature and this credit benefit does not apply to orders delivered by Merchant’s own staff. Latest arrival estimate feature and this credit benefit does not apply to orders delivered by Merchant’s own staff. The Uber One benefit also does not apply to orders using the “Saver” delivery option (if available).

  • The 5% off Member savings for trips on Uber app is not applicable to Uber Taxi, Connect, and Taoyuan International Airport pick-up trips. Uber One member will have priority to be matched with a top-rated driver if one is available. Please note that sometimes a top-rated driver may not always be available due to traffic or other reasons.

  • Uber One member will have priority to be matched with a top-rated driver if one is available. Please note that sometimes a top-rated driver may not always be available due to traffic or other reasons.

  • For more information about Uber One membership benefits, please refer to this link. Uber One membership is governed by Uber One Terms and Conditions.

Uber One FAQ

Can I use Uber One with other Promos?

You can apply both your Uber One benefits and promo code on the same order. If you are applying multiple benefits, the system would deduct Uber One benefits first and then deduct the promo code benefit.

For example: If the promo code contains a reduction on delivery fee and the eats order price (without delivery fee and service fee) is under NT$199, the promo code will apply. If the eats order price is above NT$199, Uber One benefit (NT$0 delivery fee and up to 100% off service fee) will apply.

Can I share my Uber One with others?

Uber One is intended for individual members only. Sharing your Uber One subscription is a violation of the terms and conditions and we may review your account accordingly.