Conferir o status do meu pedido

How to check your order status:

  1. On the Home screen, select Account
  2. Select Orders
  3. On the Orders screen, select Track on the ongoing order
  4. Look for the description to understand its status.
  5. Once a delivery person is selected, a map appears showing their location.
  6. Track your delivery person’s progress as they make their way to you.

For orders with multiple delivery people:

  • Contact each delivery person separately