There may be one or multiple indicators that can make you suspect someone else has accessed your account.
In order for us to help you in the best and quickest way possible, please choose the most related issue below. Then, you’ll be directed to a page with more information and, if needed, an option to contact our team.
Completed trips or requests you didn’t make / Phone calls, messages or receipts for requests you don’t recognize on your account:
My account has an unrecognized charge
Account or Payment changes you didn’t make / Password or email address updated without your knowledge:
I can’t update my phone number or email
I have a payment issue or question
If none of the scenarios above match your situation and you have other reasons to believe someone has access to your account, please visit this page.