Meu pedido não chegou

Our goal is to fulfill every order. If you didn’t receive your order and it’s been marked as completed by the delivery person, contact us so that we can make it right and get you back to ordering.

Please make sure to contact us within 48 hours in order for us to provide the best possible support experience. After this timeframe, we may be unable to provide a refund or other resolution.

Keep in mind that if a delivery person made a reasonable effort to contact you after arriving at your delivery address, you may not be eligible for a refund.