Tive um problema com o entregador parceiro

If you had a poor experience with your delivery, the best way to record this feedback is by rating your delivery person. Do this in the app after the order is complete:

1. Tap the receipt icon on the bottom menu bar.
2. Locate the order you’d like to rate.
3. Tap “Rate order”.
4. Rate the delivery person, merchant, and specific items you ordered.

For additional order issue needs, review the links below:

If your issue isn’t resolved using the resources above, please report your experience here so we can review it further.

Select one of the options below if it’s relevant to your experience: