Uber Moto FAQ

Uber Moto is a service that lets you take trips through the city on a motorcycle. It’s a way to earn money by picking up users looking for a ride, much like other Uber services. Plus, Uber Moto maintains Uber’s standard of security within the app for a safe experience.

Difference between Uber Moto and Uber Flash Moto

  • Uber Moto: A service for single-passenger rides on a motorcycle
  • Uber Flash Moto: A service for sending and delivering items, not for passenger transport

Registering for Uber Moto

To sign up for Uber Moto, make sure you:

  • Are 18 years or older
  • Have a license that allows for paid transportation activities
  • Provide your vehicle’s registration and licensing details
  • Submit a profile photo

Be sure to upload clear, readable photos of these documents. Our internal process will review these for approval. For more assistance, check out the Questions about documents.

Extra helmet for passengers

  • Safety first. Helmets are mandatory for every trip. While we encourage users to bring their own for hygiene purposes, you must provide an extra helmet. Please sanitize this helmet between trips to keep your service safe

Mask requirement

  • The World Health Organization emphasizes the importance of wearing a mask. We recommend both you and your passenger wear masks underneath your helmets for added protection. Using hair nets and hand sanitizer are also advised for health and safety

Receiving Uber Moto trips

Issue with an Uber Moto trip

  • While there isn’t in-person support specifically for Uber Moto concerns, you can rely on our online support. Visit help.uber.com or use the Help menu in the app to get answers to your questions easily