Report an assistive device, or assistance animal issue

Please use this page to report an issue where you were denied service due to discriminatory reasons, an assistive device or assistance animal.

If you want to report inappropriate driver behaviour or a safety issue that happened on your trip, please click on the link below

Uber does not tolerate any form of discrimination, and we take all allegations seriously.

Users of the Uber app are obliged not to discriminate against riders or drivers based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable federal or state law.

Users of the Uber app are expected to accommodate riders who use walkers, canes, folding wheelchairs, or other assistive devices, to the maximum extent feasible.

Assistance animals must be accommodated in compliance with applicable accessibility laws. Please report any issue involving your assistance animal here. If possible, include details like date, time, driver’s name, and if they knew it was an assistance animal so that our team can conduct as thorough of an investigation as possible on your incident.

Date format is yyyy/MM/dd. Press the down arrow or enter key to interact with the calendar and select a date. Press the escape button to close the calendar.

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