When you ask for a ride, meal, or other services through the Uber application, a temporary charge is collected in the payment method chosen by you.
This charge is called an authorization hold and is needed to confirm that your payment method is active and valid. This charge is canceled automatically in a few minutes after the transaction.
If you believe that you have a charge of this kind, verify more information in the link below.
You can look into your bank account or bank statement and see 2 charges with the same value in some situations. In this case, you can confirm in your history of order if some of them had the same price as a coincidence or if there were any adjustments in one of both.
To verify the trips/orders, follow this step by step:
1. Touch in the icon ORDERS.
2. Check your history and most recent charges.
If you want to, we can analyze these duplicated charges. For this, fill the following information: