If you find delivery partners arrive too early, your prep time may need adjustment.
Uber Eats uses an ever improving algorithm to predict restaurant prep times, however you can also manually update your restaurant's prep time to suit your preference.
To do this, follow these steps:
1. Log into Restaurant Manager using your Uber Eats app login (email and password) and PIN code (the last 4 digits of your restaurant's number)
2. Click the stopwatch icon (preparation times) on the left side of the screen
3. Modify or add additional prep time as needed
4. Click "SAVE"
. . .
PRO TIP: Faster is better! Set shorter prep times. If you need a bit more time to prepare a certain item, just tap "Delay Order".