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How does the pickup happen?

When the food is ready, tap "READY FOR PICKUP." This will request a delivery partner.

NOTE THE STATUS OF YOUR ORDERS:

*Order numbers highlighted in yellow-orange mean that this order has not been marked as ready for pickup and is past the expected pickup time.

*A checkmark next to an order number signifies that order is ready for pickup.

*Orders without a checkmark mean the order has been assigned to a delivery partner for pickup but is still in progress of being made.

When you select "READY FOR PICKUP," the delivery partner will be notified to retrieve the order.

To the right of the order info page, you will see delivery partner status for your in-progress orders. This will show the number of delivery partners on the way to pick up your orders, what orders the delivery partner is picking up, how far away they are from the restaurant, and the delivery partner's name.

For each delivery partner, you will see the order numbers and status of each assigned order.

Once there are 7 minutes left on the clock, a delivery partner will be notified to go to your restaurant.