We're here to help

My restaurant isn't visible in the Uber Eats app

If your restaurant is visible in the Uber Eats app, you'll see a green bar in the sidebar.

If you don't see this green bar, check whether:

1. You're within your Uber Eats operating hours
2. Your tablet is switched on
3. You're connected to internet/WiFi
4. If you've verified the 3 steps above and are still having difficulty connecting the internet, try rebooting your device. You should also reboot your tablet if you receive an error message that states "doesn't accept orders".

To verify your visibility, visit https://www.ubereats.com/en-US/ and type in your restaurants address in the search bar. If your restaurant is visible it will appear on the page as visible.

If you're still experiencing visibility issues, please contact support via email at restaurants@uber.com

For more help with your restaurant dashboard, please visit: