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Top Eats - FAQ

WHAT IS TOP EATS?
Top Eats is a program recognizing great delivery restaurants on Uber Eats. Based on information from real orders, we're highlighting restaurants that go above and beyond for their customers. Top Eats restaurants can expect greater in-app discoverability which could attract more customers and increased sales.

HOW DOES A RESTAURANT QUALIFY FOR TOP EATS?
A restaurant may qualify for Top Eats based on the following eligibility criteria:
-Star rating: More than or equal to 4.8
-Completed orders: Must have completed at least 100 orders
-Online Rate: Must be more than or equal to 81%
-Missed order rate: Must maintain less than or equal to a 2% missed order rate
-Inaccurate order rate: Must maintain less than or equal to a 3% inaccurate order rate
-90+ days on Uber Eats: Must have been on Uber Eats for atleast 90 days

You can track your progress towards meeting these criteria within the home and feedback pages of Restaurant Manager.
For more infomation view the Top Eats Guide
NOTE:
- Uber Eats reserves the right to add or remove the Top Eats designation from a restaurant at anytime
- Eligibility criteria are subject to change
- Restaurants that only offer pick-up or deliver orders using their own delivery staff are not eligible for Top Eats at this time


WHAT CAN I EXPECT TO GAIN FROM JOINING THE PROGRAM?
- Greater in-app discoverability
Restaurants that qualify for the Top Eats program enjoy premium placement in the Uber Eats app. Qualified restaurants also receive a Top Eats designation badge next to the restaurant name so customers know you're in the Top Eats program.

- Opportunity for increased sales
By being highlighted as a top partner, you can expect to attract more customers and increase sales.

- Special recognition
Only the most popular and reliable restaurants can qualify to become a Top Eats restaurant.