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Unable to load error on iPad

1. In your Restaurant Dashboard, select the menu icon in the top left corner

2. Tap "SETTINGS"

3. Tap "LOG-OUT" and follow the prompts to login

4. Force close the Uber Eats app by double-clicking the home button on your iPad (circular button below the screen) and swiping the app upwards

5. Perform a hard reset by pressing and holding the "HOME" and "STANDBY" button (at top of the iPad). Keep them held for approximately 10-12 seconds until device restarts and you see the Apple logo.

6. If you are still experiencing issues with your iPad please contact support at restaurants@uber.com for further assistance.