Unable to load error on iPad

  1. In your Uber Eats Orders, select the menu icon in the top left corner

  2. Tap “Settings”

  3. Tap “Log Out” and follow the prompts to login

  4. Force close the Uber Eats app by double-clicking the home button on your iPad (circular button below the screen) and swiping the app upwards

  5. Perform a hard reset by pressing and holding the “Home” and “Standby” button (at top of the iPad). Keep them held for approximately 10-12 seconds until device restarts and you see the Apple logo.