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Account and Payment Support
Guide to Uber Eats
Signing Up for Uber Eats
Health and food safety tips
What happens when an order comes in?
How does order pickup work?
How do I pause incoming orders?
How do I delay an order?
How do I cancel an order?
Why do orders pause automatically?
How to adjust the price of an order
What happens if a customer cancels an order?
How to change the price of a menu item
How can I adjust my Average Prep Time?
What are scheduled orders?
Order too large for delivery partner's vehicle
How do delivery zones work?
Bad experience with delivery person
Delivery partner arrived early
What if I can't fulfill a special request?
What if I run out of an item?
How to get listed as allergy friendly
Allergy-friendly restaurant program FAQ
Utensils and disposable item requests - FAQ
Batched order is not ready yet
Coronavirus (COVID-19) Support Initiatives
Self-pickup in restaurant by customer