We're here to help

I can't sign in to my account

If you can't sign in to your account because you forgot your password, click the link below to reset your password.
If you've left your phone in a car and need to get in touch with us to help recover it, click the link below.
If you are requesting to update your phone number, please attach a screenshot of your phone number to verify ownership. To do this:

For iPhone:
1. Tap 'Settings'
2. Tap on the first section which shows 'your name'
3. Scroll down and tap on the tab which shows 'your name's iPhone'
4. Take a screenshot of the screen showing your phone number
5. The picture will be saved with the rest of your images in the Photos app on your device

For Android (the location may vary depending on your OS version. For many versions, you can use the following steps):
1. Open 'Settings'
2. Scroll down and select 'About phone' or 'About device'. (Some versions of Android display the phone number on this screen. If not, select Phone identity or Status then SIM status)
3. Take a screenshot of your number by pressing the Power button and Volume down key at the same time
If you're unable to sign in to your account for any other reason, let us know bel

By providing additional details and information, you can help us confirm your identity, while we keep your account secure. The information you provide below is used solely for the purpose of verifying the ownership of the account and is not shared with any third party.

In cases where there are multiple accounts associated with your profile, Uber works best with one phone number, email address and one account per rider. We will need to delete any duplicate accounts that may exist.
Writing in from United States