What is Courier?

Courier is a brand-new way to send or receive items instantly—all with just a few taps in the Uber app. Whether it’s a gift, an important document, a forgotten item, or a small package, Courier makes local delivery quick, simple, and accessible to everyone.

There are no contracts or extra paperwork—just open the app, request a pickup and drop-off, and your item will be on its way within seconds. You can track your delivery live from start to finish for complete peace of mind.

Backed by Uber’s extensive network of delivery partners available 24/7, Courier offers a fast, reliable, and effortless way to move things whenever you need.

Why use Courier?

24/7 Instant Matching & Availability – Instantly connect with an Uber delivery partner anytime, 24 hours a day, 365 days a year — perfect for urgent or last-minute deliveries.

Convenient & Seamless – With just a few taps in the Uber app, request delivery instantly — no phone calls, labels, or post office visits needed.

Transparent Pricing – Save time and money with clear, affordable pricing. Avoid detours, traffic, or wasted trips while keeping your day on track.

Live Tracking & Peace of Mind – Track your package in real time from pickup to drop-off, receive status updates, and know exactly when it’s been delivered.

How does it work?

1. Open the Uber app and select “Courier” or “Courier Bike” * Choose the delivery type that best fits your item size - availability may vary depending on your city.

2. Enter the pickup location and the drop-off location. * Enter detailed sender and recipient information, item contents, and any special instructions.

3. Choose your preferred delivery method:

  • Meet at curb: Meet the delivery partner by the street to send/receive the package.

  • Meet at door: Send/receive the package directly from the delivery partner at your doorstep.

  • Leave at door: The delivery partner will pick up or drop off the package at the doorstep.

4. (Optional) Add a security PIN code for extra protection and peace of mind.

5. A delivery partner is dispatched instantly, and you can track the delivery in real time from start to finish.

6. You’ll receive confirmation once the drop-off is complete — it’s that simple!

What kinds of deliveries can you make?

Courier is designed for all those moments when you don’t have time to spare and need something moved right now.

  • Send a birthday gift, flowers, or a care package instantly when you can’t make it in person.
  • Deliver important documents or small parcels between homes or offices without delay.
  • Have groceries or retail goods picked up and delivered fast, saving you both time and effort.
  • Retrieve lost keys from a friend’s house late at night when there’s no public transport and you need them immediately.
  • Get something delivered when your hands are full, your schedule is packed, or you simply need a quick, cost-efficient solution that works anytime.

What it costs

Courier pricing is simple, transparent, and fair — with no surprises.

  • Starting fare: ¥890 for the first 1 km (¥790 base + ¥100/km)
  • Distance fare: ¥100 per additional km

Fares are based on the pickup and drop-off locations, regardless of how long the delivery takes. You’ll always see the total fare upfront before confirming your delivery request.

Pricing stays consistent and transparent — anytime, 24/7 — so you can send or receive items whenever you need, with complete peace of mind.

FAQ Section

Coverage Area

Courier is available 24/7 and in the following areas:

Delivery Distance

Deliveries are available for distances up to 13 km, depending on the operating area.

Deliverable Items

Uber Courier delivers packages that meet the following conditions:

  • Do not contain prohibited or illegal items
  • Maximum weight: Walker/bicycle/motorbike 8 kg
  • Maximum size: within 45 cm × 45 cm × 30 cm
  • Can be safely carried and loaded into the vehicle without difficulty
  • Properly packaged, sealed, and suitable for delivery
  • Parcels containing items totaling less than 10,000 JPY (tax included)

Can I check if my package was successfully delivered? * You can track the delivery status of your package using the Uber app.

  • Once the delivery is complete, the app will notify you that your package has safely arrived at the drop-off location.

  • You can also chat or call the delivery partner during the trip to ensure your package is delivered safely.

How can I download an invoice/receipt for my Uber Courier delivery?

If you need the invoice/receipt, please log in to riders.uber.com or follow the steps below in the app: 1. Open the Uber app 2. Select “Activity” from the menu 3. Scroll through your trip history and tap the specific trip you want the receipt for. 4. Tap “Receipt” or “View Receipt” to see the detailed breakdown.

What happens if the item is damaged during delivery?

Uber does not maintain insurance coverage for item loss, theft, or damage caused by a third party. Please go to the Terms and Conditions for full details.

What if I have an issue with the item delivery?

  • If your item hasn’t been delivered yet, you can call or message the delivery person in the app.
  • Delivery people are free to cancel your request for any reason, including, for example, if your package was too heavy, was too large for their vehicle, was not packaged securely, or contained a prohibited item.
  • If the person receiving the item wasn’t available, the delivery person may try to contact you in the app to resolve the issue or coordinate a return. You’ll be responsible for costs associated with returning the package to you if necessary.
  • If you haven’t yet received your package, if it was damaged during delivery, or you need help coordinating a delivery in case of terminated trips or canceled requests, contact Uber Support for help.

Where can I use the service?

Hokkaido Prefecture:

Sapporo (Chuo Ward, Kita Ward, Higashi Ward, Shiroishi Ward, Toyohira Ward, Minami Ward, Nishi Ward, Atsubetsu Ward, Teine Ward, Kiyota Ward), Otaru, Muroran, Noboribetsu, Iwamizawa, Obihiro, Tomakomai, Ebetsu, Chitose, Kitahiroshima, Eniwa, Ishikari, Tōbetsu Town, Namporo Town

Aomori Prefecture:

Aomori, Hirosaki

Miyagi Prefecture:

Sendai (Aoba Ward, Miyagino Ward, Wakabayashi Ward, Taihaku Ward, Izumi Ward), Ishinomaki, Shiogama, Natori, Tagajo, Iwanuma, Tome, Higashimatsushima, Ōsaki, Tomiya, Matsushima Town, Shichigahama Town, Rifu Town, Taiwa Town, Watari Town, Shibata Town, Misato Town

Fukushima Prefecture:

Aizuwakamatsu, Kōriyama, Sukagawa

Ibaraki Prefecture:

Koga, Toride, Ryūgasaki, Jōsō, Moriya, Bandō, Tsukuba, Tsukubamirai, Goka Town, Tone Town

Gunma Prefecture:

Takasaki, Isesaki, Tatebayashi, Fujioka, Ōta, Tamamura Town, Itakura Town, Meiwa Town, Chiyoda Town, Ōizumi Town, Ōra Town

Saitama Prefecture:

Saitama (Nishi Ward, Kita Ward, Ōmiya Ward, Minuma Ward, Chūō Ward, Sakura Ward, Urawa Ward, Minami Ward, Midori Ward, Iwatsuki Ward), Kawagoe, Kumagaya, Kawaguchi, Gyōda, Tokorozawa, Hannō, Kazō, Honjō, Higashimatsuyama, Kasukabe, Sayama, Hanyū, Kōnosu, Fukaya, Ageo, Sōka, Koshigaya, Warabi, Toda, Iruma, Asaka, Shiki, Wakō, Niiza, Okegawa, Kuki, Kitamoto, Yashio, Fujimi, Misato, Hasuda, Sakado, Satte, Tsurugashima, Hidaka, Yoshikawa, Fujimino, Shiraoka, Namegawa Town, Ranzan Town, Kawajima Town, Yoshimi Town, Hatoyama Town, Tokigawa Town, Kamisato Town, Kanna Town, Misato Town, Yorii Town, Miyashiro Town, Sugito Town, Matsubushi Town, Miyoshi Town, Ina Town

Chiba Prefecture:

Chiba (Chūō Ward, Hanamigawa Ward, Inage Ward, Wakaba Ward, Midori Ward, Mihama Ward), Ichikawa, Funabashi, Kisarazu, Matsudo, Noda, Mobara, Narita, Sakura, Tōgane, Ichihara, Narashino, Kashiwa, Nagareyama, Yachiyo, Abiko, Kamagaya, Kimitsu, Futtsu, Urayasu, Yotsukaidō, Sodegaura, Yachimata, Inzai, Shiroi, Tomisato, Sanmu, Sakae Town, Shisui Town, Chōsei Village, Shibayama Town

Tokyo:

23 Wards (Chiyoda Ward, Chūō Ward, Minato Ward, Shinjuku Ward, Bunkyō Ward, Taitō Ward, Sumida Ward, Kōtō Ward, Shinagawa Ward, Meguro Ward, Ōta Ward, Setagaya Ward, Shibuya Ward, Nakano Ward, Suginami Ward, Toshima Ward, Kita Ward, Arakawa Ward, Itabashi Ward, Nerima Ward, Adachi Ward, Katsushika Ward, Edogawa Ward), Hachiōji, Tachikawa, Musashino, Mitaka, Ōme, Fuchū, Akishima, Chōfu, Machida, Koganei, Kodaira, Hino, Higashimurayama, Kokubunji, Kunitachi, Fussa, Komae, Higashiyamato, Kiyose, Higashikurume, Musashimurayama, Tama, Inagi, Hamura, Akiruno, Nishitokyo, Mizuho Town, Hinode Town

Kanagawa Prefecture:

Yokohama (Tsurumi Ward, Kanagawa Ward, Nishi Ward, Naka Ward, Minami Ward, Hodogaya Ward, Isogo Ward, Kanazawa Ward, Kōhoku Ward, Totsuka Ward, Kōnan Ward, Asahi Ward, Midori Ward, Seya Ward, Sakae Ward, Izumi Ward, Aoba Ward, Tsuzuki Ward), Kawasaki (Kawasaki Ward, Saiwai Ward, Nakahara Ward, Takatsu Ward, Tama Ward, Miyamae Ward, Asao Ward), Sagamihara (Midori Ward, Chūō Ward, Minami Ward), Yokosuka, Hiratsuka, Kamakura, Fujisawa, Odawara, Chigasaki, Zushi, Miura, Hadano, Atsugi, Yamato, Isehara, Ebina, Zama, Minamiashigara, Ayase, Ōiso Town, Ninomiya Town, Nakai Town, Ōi Town, Matsuda Town, Yamakita Town, Kaisei Town, Hakone Town, Aikawa Town, Kiyokawa Village, Hayama Town, Samukawa Town

Ishikawa Prefecture:

Kanazawa, Komatsu, Kaga, Hakusan, Nonoichi, Uchinada Town

Nagano Prefecture:

Nagano, Ueda, Komoro, Saku, Tōmi, Miyota Town, Karuizawa Town, Sakuho Town

Gifu Prefecture:

Tajimi, Kakamigahara, Kani, Kaizu, Hashima, Sakahogi Town

Aichi Prefecture:

Nagoya (Chikusa Ward, Higashi Ward, Kita Ward, Nishi Ward, Nakamura Ward, Naka Ward, Shōwa Ward, Mizuho Ward, Atsuta Ward, Nakagawa Ward, Minato Ward, Minami Ward, Moriyama Ward, Midori Ward, Meitō Ward, Tenpaku Ward), Toyohashi, Okazaki, Ichinomiya, Seto, Handa, Kasugai, Toyokawa, Tsushima, Hekinan, Kariya, Toyota, Anjō, Nishio, Gamagōri, Inuyama, Tokoname, Kōnan, Komaki, Inazawa, Tōkai, Ōbu, Chita, Chiryū, Owariasahi, Takahama, Toyoake, Nisshin, Aisai, Kiyosu, Kitanagoya, Yatomi, Miyoshi, Nagakute, Higashiura Town, Toyoyama Town, Ōguchi Town, Fusō Town, Kōta Town, Agui Town, Tōgō Town, Mihama Town, Taketoyo Town, Kanie Town, Ōharu Town, Tobishima Village

Shiga Prefecture:

Ōtsu

Kyoto Prefecture:

Kyoto (Kita Ward, Kamigyō Ward, Sakyō Ward, Nakagyō Ward, Higashiyama Ward, Shimogyō Ward, Minami Ward, Ukyō Ward, Fushimi Ward, Yamashina Ward, Nishikyō Ward), Uji, Kameoka, Jōyō, Mukō, Nagaokakyō, Yawata, Kyōtanabe, Ōyamazaki Town, Kumiyama Town, Ide Town, Ujitawara Town

Osaka Prefecture:

Osaka (Miyakojima Ward, Fukushima Ward, Konohana Ward, Nishi Ward, Minato Ward, Taishō Ward, Tennōji Ward, Naniwa Ward, Nishiyodogawa Ward, Higashiyodogawa Ward, Higashinari Ward, Ikuno Ward, Asahi Ward, Jōtō Ward, Abeno Ward, Sumiyoshi Ward, Higashisumiyoshi Ward, Nishinari Ward, Yodogawa Ward, Tsurumi Ward, Suminoe Ward, Hirano Ward, Chūō Ward, Kita Ward), Sakai (Sakai Ward, Naka Ward, Higashi Ward, Nishi Ward, Minami Ward, Kita Ward, Mihara Ward), Kishiwada, Toyonaka, Ikeda, Suita, Izumiōtsu, Takatsuki, Kaizuka, Moriguchi, Hirakata, Ibaraki, Yao, Izumisano, Tondabayashi, Neyagawa, Kawachinagano, Matsubara, Daitō, Izumi, Minō, Kashiwara, Habikino, Kadoma, Settsu, Takaishi, Fujiidera, Higashi, Sennan, Ōsakasayama, Hannan, Shimamoto Town, Toyono Town, Tadaoka Town, Kumatori Town, Tajiri Town, Misaki Town, Taishi Town, Kanan Town, Chihayaakasaka Village, Katano, Shijōnawate

Hyōgo Prefecture:

Kobe (Hyōgo Ward, Nagata Ward, Suma Ward, Tarumi Ward, Kita Ward, Chūō Ward, Nada Ward, Higashinada Ward, Nishi Ward), Himeji, Akashi, Amagasaki, Nishinomiya, Ashiya, Itami, Kakogawa, Takarazuka, Sanda, Miki, Kawanishi, Takasago, Inami Town, Harima Town

Hiroshima Prefecture:

Kure, Higashihiroshima, Hatsukaichi, Hiroshima (Naka Ward, Higashi Ward, Minami Ward, Nishi Ward, Asakita Ward, Asaminami Ward, Aki Ward, Saeki Ward), Fuchū Town, Kaita Town, Kumano Town, Saka Town

Kochi Prefecture:

Kōchi

Fukuoka Prefecture:

Fukuoka (Higashi Ward, Hakata Ward, Chūō Ward, Minami Ward, Nishi Ward, Jōnan Ward, Sawara Ward), Kasuga, Ōnojō, Chikushino, Dazaifu, Koga, Fukutsu, Munakata, Ogōri, Miyawaka, Itoshima, Nakagawa, Umi Town, Shime Town, Sue Town, Shingū Town, Hisayama Town, Sasaguri Town, Kasuya Town, Okagaki Town, Chikuzen Town

Okinawa Prefecture:

Naha, Ginowan, Okinawa, Uruma, Urasoe, Itoman, Tomigusuku, Nago, Nanjō, Kadena Town, Chatan Town, Kitanakagusuku Village, Nakagusuku Village, Nishihara Town, Yonabaru Town, Haebaru Town, Yaese Town, Kin Town

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