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Do riders pay tolls or surcharges?

Additional charges may apply to your trip, such as: estimated tolls; surcharges for trips to or from airports, events, seaports, stadiums, and other venues; and surcharges in certain cities that are meant to offset governmental fees imposed on rideshare services. If the predicted route used to generate your upfront price includes an estimated toll or surcharge will be automatically included in your trip price.

Depending on the charge and location, these additional charges may be retained by your driver, paid by your driver to Uber or Uber-related entities, or passed through in whole or in part to a governmental agency or other third parties. Please note that such charges included in your trip price may not match the amount retained by your driver, paid to Uber, or passed through to a third party or government agency; may not correspond to any third-party or government charge; and may relate to charges or inconveniences that occur before or after your trip. Here are a few examples of when this may occur (this is not an exhaustive list):

1. You may be assessed an estimated toll that is intended to correspond to the cash rate for a toll even though your driver paid a discount toll amount for driving in a High Occupancy Vehicle lane, driving an electric vehicle, using a transponder, or other reasons. Similarly, you may be assessed an estimated toll that corresponds to the commercial toll rate even though your driver pays the non-commercial rate.

2. At certain locations, a surcharge is added to your trip fare even though the location does not collect a corresponding payment from Uber or your driver.

3. When you accept a trip with an upfront price, the estimated tolls and/or surcharges that are incorporated into your upfront price reflect the predicted route and those tolls and/or surcharges may not correspond to the actual amount paid by your driver, if any. In addition, depending on the city and the charge, multiple passengers on an Uber POOL trip may each pay the full amount of the estimated toll or surcharge, or they may share the cost.
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