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How can I cancel or change my Uber Charter reservation?

Once an Uber Charter reservation is made you are not able to modify the trip details.

If you need to modify your trip, you can cancel the booking and create a new trip with the updated details.

To cancel your Uber Charter reservation:

  1. Go to the Uber Charter home screen
  2. Select the reservation you’d like to cancel
  3. Scroll down to the bottom of the itinerary and select “Cancel Trip”
  4. View your cancellation fee, if any
  5. Confirm the trip cancellation

Cancellation fees

No cancellation fee: Cancellation is at least 30 days before trip date.

50% of fare: Cancellation is between 29 and 8 days before trip date.

Full fare collected: Cancellation is 7 and less days from trip date.

You can also see your cancellation fees when you go to cancel your reservation in the app.

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