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How to improve your delivery ratings

Here are some pointers to help you earn a good delivery rating:

- Act respectfully towards restaurant staff and recipients
- Bring items directly to the customer's door if specified in the delivery request
- Follow any specific pickup instructions provided
- Verify with the restaurant that the order includes everything the customer requested - you don't need to open or look in the bag
- Be on time, every time
- Dress for success and smile!

You can find detailed feedback in the Ratings tab of your app by following the steps below:

1. Tap the profile photo in the upper right hand corner of the app
2. Select "Profile" from the top menu
3. Tap the rating under your name on the Profile tab

Once you have tapped on your overall rating, you'll find more specific feedback on your timeliness and other areas for improvement.