Gift cards apply Uber credits to an Uber account. To redeem a gift card:
1. Make sure you have the latest version of the Uber app
2. Tap the menu icon and select "Wallet"
3. Tap "Add Payment Method" and select "Gift Card"
4. Enter your gift code (no spaces)
Once a gift card is added to an Uber account, it can't be transferred. You can't reload a gift card, but you can add up to $1,000 in gift card credits to your account. As you use up your credits, you can add more. Gift cards never expire. They aren't refundable, and can't be replaced if lost or stolen.
HOW TO BUY UBER GIFT CARDS
You can buy gift cards from several retail locations. To see store locations head to the link below: "Locate a store near you to buy gift cards"
HOW TO USE UBER GIFT CARDS
Your Australian Uber gift card can only used for rides or UberEATS orders in Australia. They can't be used on business or family payment profiles, or on scheduled rides.
Gift card credits will apply to your next trip or order by default but you can select a different payment method before you make your request:
1. Enter your destination
2. Tap the credit card info at the bottom of the next screen
3. If you have more than one profile, tap "Change payment method"
4. Toggle "Uber Credits" to turn them off (credits will be turned off only for that ride)
Note that when you use gift cards as a payment profile, you cannot change your destination.
DO I NEED TO USE THE FULL AMOUNT OF THE GIFT CARD ON A SINGLE RIDE?
If your credits aren't completely used up, the remaining balance can be applied to your next ride or order. However, note that you may see an authorisation hold on your credit card for the full amount of your ride/order. Don't worry, this is not a charge. Usually, this disappears within 3-5 business days but if this takes longer, please speak to your bank. This is done to ensure your payment method can cover the rest of the fare. You'll then be charged for the amount minus the gift card balance.
If you still have an issue with your gift card, please let us know below.