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I can't update my phone number or email

When you attempt to update your phone number in the Uber app, you should receive a verification code via text message. Enter this code in your app to confirm the change.

Additionally, you may experience difficulty updating your email or phone number if you have more than one account. We recommend that users only have one Uber account for both rides and Uber Eats.

If you haven’t already, update your phone number, email and other personal information.

Learn how to share a screenshot of your phone.

If you haven’t received a code, or if you’ve lost your device, you can contact us below.

Email address where our support team can contact you
An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team.

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