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I have favorite route boost set up. Why didn't I receive 5x reward points?

When you use favorite route boost, you automatically receive additional reward points for your rides between those locations. As long as the ride occurs between your two favorite locations without interruption, the additional reward points will be added to the ring tracker in your Uber Rewards menu in the app.

In some cases, a ride may not trigger favorite route boost. If you've taken a ride between your two favorite locations and made no additional stops or changes to your ride after the request was made, please reach out to us and we'll be happy to review whether your ride is eligible for a manual point adjustment.
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