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I think my account has been hacked

If you suspect that someone else used your Uber account or there is suspicious account activity, your account may be compromised.

Suspicious activity includes:
- Trip requests on your account you didn't make
- Completed trips on your account you didn't request or take
- Phone calls or text messages from drivers about pickup when you did not request a trip
- Receipts for trips on your account that you don't recognize
- Account changes that you didn't make
- Password or email attached to your account updated without your knowledge

If you are able to sign in to your account, you should reset your password.

To do this:
1. Select 'Help' from your app menu
2. Tap 'I can't sign in or request a ride' > 'I forgot my password'
3. Follow the instructions to create a new and unique password
If you are unable to sign in, please share details below.
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Writing in from United States