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My driver was rude

Drivers who partner with Uber agree to maintain a high standard of professional service that includes being respectful and polite. We're sorry that the same level of professionalism was not maintained on this trip.

We have recorded the rating that you provided to your driver partner at the end of the trip. We take your feedback very seriously and regularly take action on it. If you want to revise the rating you gave to this driver, you can do so by checking your email for the trip receipt and clicking on the corresponding star rating you'd like to give.

If you feel there was a safety concern on this trip, or that your driver did something that made you feel unsafe, please go to "My driver was unprofessional" > "My driver's behavior made me feel unsafe" to let us know.