We're here to help

Uber Copter Refund Policy

1. My flight was cancelled.

In case of a flight cancellation due to unforeseen circumstances such as weather, we will issue a full refund.

__________________
2. I need to cancel my flight.

You may cancel a flight reservation by providing notice to Uber more than 2 hours prior to the departure time of the flight. Cancelling more than 2 hours prior to departure will not result in a charge.

Cancellation is through the Uber app. You can review the Uber Copter cancellation policy in the T&Cs.

Cancelling between the start of your first mile trip and the start of your flight may result in a cancellation charge of 66% of your upfront price for Uber Copter, plus applicable taxes, fees or surcharge.

Cancelling between the start of your Flight and the start of your last mile trip may result in a cancellation charge of 90% of your upfront price for Uber Copter plus applicable taxes, fees or surcharges.