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Why are prices higher than normal?

Dynamic pricing takes effect when a lot of people in the same area are requesting rides at the same time. This means that rides will be more expensive. Adjusting the price attracts more driver-partners to an area so everyone can get a ride.

In-app messaging noting higher than normal pricing will help you know when dynamic pricing is in effect.

You can wait a few minutes while more driver-partners get on the road, or you can pay a little extra to get a car right when you need it.

If you believe you paid more for a trip than you should have:
1. Select the trip in your app
2. Tap "I would like a refund > "I had a different issue with my charge"

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