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Keeping your Uber account safe
If you are prompted to enter your Uber account email or password, make sure the URL in the address bar of your browser displays https://www.uber.com.,WHAT TO DO IF PHISHING IS SUSPECTED If you receive a message claiming to be from Uber, asking you to go to an external link that isn't from https://www.uber.com, don't click the link and don't respond with any information.,HOW TO HELP KEEP YOUR ACCOUNT SECURE: - Use a unique password that you don't use on other websites - Make sure your password contains at least 10 characters, lowercase and uppercase letters, numbers and at least one symbol - Only provide your login info on https://www.uber.com - Make sure your computer has the most recent updates and anti-virus software
My driver took a poor route
Visit our policy page for more information: https://www.uber.com/refundpolicy
I had an issue with my pickup
Visit our policy page for more information: https://www.uber.com/refundpolicy
Uber Rent Support
Avis, Budget Rentals Email Support: ubersupport@avisbudget.com Phone Support: 888-263-1540 Cartrawler for all other rentals Email Support: customercare@cartrawler.com Phone Support: (614) 517-1641 Website: https://cars.cartrawler.com/uber/en-us/managebooking Please note for any Uber issues, you need to reach us via help.uber.com, or from the Help section within your app.
My driver was rude or unprofessional
Visit our policy page for more information: https://www.uber.com/refundpolicy
I'm not receiving receipts or emails
Web: Login to http://riders.uber.com/trips.
Getting a trip receipt
Login to http://riders.uber.com/trips. 2.
Dispute my wait time fee
Visit our policy page for more information: https://www.uber.com/refundpolicy
My password reset link isn't working
If the link doesn't work or if you never received one, visit https://auth.uber.com/login/forgot-password to request another link.
Hourly FAQ
More details about that insurance can be found at https://www.uber.com/us/en/drive/insurance/.