Uber Freight requires all load status updates to be provided through an automated source, such as the Uber Freight app, web portal, ELD integration, or third-party data aggregators (such as project44 or MacroPoint). This helps you meet Uber Freight’s tracking requirements and reduces the number of tracking calls you receive.
Required status updates include:
Please contact Uber Freight if:
You can reach out in the following ways:
If you need to remove yourself from a load, you can cancel through the Uber Freight app:
To review Uber Freight’s cancellation policy, check out this link.
To learn more about Uber Freight’s automated tracking policy, options, and onboarding, watch one of our quick training videos below:
To learn more about automated tracking methods check out this link.
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