We're committed to helping create safer experiences for everyone using the app.
When you're online, your vehicle's route and location are tracked by GPS. Riders and drivers are required to verify personal information when setting up their accounts. This private information is confidential and retained to confirm identity. When you're on your way to a pickup location or destination, the rider's app displays your first name and photo, vehicle make and model, and license plate number.
As a driver, your vehicle should be a safe and comfortable space for everyone, including you. While online, you reserve the right to decline or cancel any trip request. During a trip, if you feel unsafe for any reason, you can pull over and end the trip immediately.
Additionally, after every trip, riders and drivers are asked to rate each other and provide feedback before requesting or accepting another ride.