Your acceptance rate reflects the proportion of delivery trips you’ve agreed to complete. It’s calculated by dividing the number of trips you accept by the total number of trips you’re offered. Say you accept 8 out of 10 delivery requests; your acceptance rate would be 80%.
Why a high acceptance rate matters:
- Reliability: Keeping a high acceptance rate helps to provide consistent service to both restaurants and customers
- Access to promotions: Some special offers may require a specific acceptance rate for you to qualify
Tips to keep your acceptance rate up:
- Stay alert: Make sure your phone’s volume is loud enough to hear incoming delivery notifications
- Be ready: Log in to the app only when you’re prepared to accept and complete delivery trips