- Before leaving the restaurant: Always make sure the order is packaged correctly
- If packaging is damaged: Immediately inform a restaurant staff member to secure or replace it. This helps prevent spills during delivery
If Order is Damaged en Route
Contact Support in the app to report and cancel the damaged order.
Need Assistance?
- Chat with Us: Access support by tapping ‘Chat with us’ in the app
- Operating Hours: Chat support is available 24x7