General information about CONDUAPP

WHAT IS CONDUAPP?

The Municipal Driver Registry (CONDUAPP) is a requirement by the São Paulo City Hall for app drivers, created by Decree 56.981/2016 to ensure safety and quality in the service.

DO I NEED TO OBTAIN CONDUAPP?

If you wish to make trips in the city of São Paulo (Capital), you need to obtain the CONDUAPP. However, since this is a municipal regulation, it is not required for trips in other cities.

HOW DO I GET CONDUAPP?

To obtain the CONDUAPP, Partner Drivers must:

• Send through the app a proof of residence in their name, if you do not have one, we accept a handwritten address declaration, following the model from this link.

HOW DO I CHECK MY STATUS WITH THE CITY HALL?

According to the City Hall’s website, there are two types of inquiries:

1. Public Inquiry: You can search by your CPF or vehicle plate number. The result of this inquiry is the status regarding the driver’s (CONDUAPP) and vehicle’s (CSVAPP) regularity.
2. Driver Inquiry: You need a password. The result of this inquiry is the driver’s (CONDUAPP) regularity status with the São Paulo City Hall (PMSP), by OTTC (Credentialed Transport Technology Operator). To get this access password, you need to follow the step-by-step process on the City Hall’s website.

If your CPF is irregular on the City Hall’s website, you need to verify your regularity through the Driver Inquiry.