Resolving delayed payments
- Check your bank account to confirm if the deposit is processed.
- Update your bank details in the app if they are incorrect.
- Wait up to 3 business days, as deposits may take time to reflect.
- If the payment isn’t received after 3 days:
- Check the payment status in the app. If it shows ‘failed’, it will be included in the next payment cycle.
- If the status isn’t ‘failed’, update your bank passbook and speak to an agent.
Follow these steps to address payment delays efficiently.