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Service Animals on UberPOOL trips

Since UberPOOL is a product that features shared rides, there is a possibility that riders may be matched with an individual who is traveling with a service animal. If this occurs and a co-rider is uncomfortable riding with a service animal, they have the option to cancel the trip and request another ride. Service must be provided to the rider traveling with a service animal.

For more information, please see Uber's Service Animal Policy and Community Guidelines.