Taking photos of documents

Personal and vehicle documents, including a valid driver’s license, vehicle registration, and proof of insurance, are required to create an account.

Taking photos of documents

To take photos of your documents and add them to your account, either visit your dashboard at drivers.uber.com or follow these steps:

1. Open the Driver app.
2. Tap the menu (three lines) on the top left corner.
3. Tap Account.
4. Tap Documents.
5. Choose the document you want to add.
6. Tap Take Photo.

If you’re notified that one of your photos is rejected or expired, it may because:

• You did not meet the eligibility requirements.
• Your vehicle did not meet the vehicle requirements.
• Your uploaded document(s) had issues.

Common issues

Below are some common document issues:

• The photo is blurry or dark.
• The photo is not of the original document.
• The photo does not include all 4 corners of the document.
• The photo is not the correct type that we requested.
• The document expired or is expiring soon
• The document is illegible
• The document is missing information

Make sure your document photos are correct before submitting them for approval. Uploaded documents generally require 1–5 days for review.

For further assistance, please reach out below.