Courier Pick and Pack Merchant Support – Reporting a bad experience with a delivery

To help us resolve your request quickly, please provide complete information when contacting Support. This will help us resolve your request faster.

Reporting a bad experience with a delivery partner:

Please email Uber merchant support with the following details.

Subject: Merchant Feedback (CPP)

Store Information:

• Store Name
• Store Address

Request Details:

• Sales Date
• Sales Time
• Customer Name
• Item Ordered
• Order Total
• Description of Issue