Which browers are compatible with my Dashboard?
You can use the following web browsers to access the Uber Direct Dashboard:
- Chrome.
- Microsoft Edge.
- Safari.
- Firefox.
We do not recommend accessing your Dashboard using Internet Explorer. Please make sure you are using the most updated version of your internet browser at all times.
How do I reset my Dashboard login information?
Your login will be the email address you signed up with.
To reset your password, you can select “Forgot Password” on the sign-in screen or navigate directly to https://direct.uber.com.
Afterward, log in with your email address associated with your account to receive instructions to reset your password.
How do I locate an order in my Dashboard?
Follow these steps to locate an order in the Dashboard by searching with a Business Order ID or a Uber order ID.
- Log in to your Direct Dashboard.
- Go to the “Order” tab.
- Define a range of dates for your search.
- Add the internal delivery number.
- Perform the search.
How do I check an order’s status?
- Log into your Direct Dashboard.
- Go to the Orders tab.
- Go to “Today’s deliveries”
- Click the “In Progress” option.
- Select the order you want to check.
- On a new page, you will find the status in the top right corner.
Where can I find my Uber Order ID and Manifest Reference number?
To get your Business Order ID, follow these steps:
- Navigate to the Orders tab on the dashboard.
- Click on the “In progress”.
- Within the order, look for the section “Business order ID”
- Below this section, you will find the information.
To get your Uber Order ID, follow these steps:
- Navigate to the Orders tab on the dashboard and click on the “In Progress” or “Past Deliveries” section.
- Click on a delivery.
- This information appears in the “Uber order ID” section.
- Or also, you can find the order number at the end of the tracking URL, it is the last 5 digits.