How can I customize delivery fee and minimum order for multiple zones?

Uber Eats now offers merchants with their own delivery staff the ability to customize the delivery fees for multiple delivery zones.

This feature enables merchants to control and increase order volumes by customizing the delivery fee based on the distance of the delivery.

How can I customize the delivery fee and minimum order?

First, log into Uber Eats Manager and navigate to “Settings”.

Once on the “Settings” tab, select “Delivery” to see current delivery area, associated delivery fee, and fulfillment time. You can modify the current delivery zone, minimum order amount and delivery fee.

You have 3 area options for creating additional delivery zones by clicking “Add another range”. From the dropdown, select:

Radial Area Type

In case radial zone is already set up, you can click on the edit icon and click on “Add Another Range” to create more radial zones.
You can also set delivery fees, minimum order and fulfillment time for each zone by clicking “Add another range” from the dropdown you select.
NOTE: You have the ability to create up to 14 additional radial delivery zones.
Maximum 25 mile / 40 km radius from the restaurant location.

Custom Area Type

Click “Create Area” to create additional custom delivery zones, delivery fees, and fulfillment times for longer distances.
NOTE: You have the ability to create up to 14 additional custom delivery zones.
Maximum 25 miles / 40 km per custom delivery zone from the store’s location.

Postcode type

Click “Create Area” to create additional Postcode delivery zones, minimum order, delivery fees, and fulfillment times for different postcode based zones.
NOTE: You have the ability to create up to 14 Postal code based zones.
Maximum 25 miles / 40 km per custom delivery zone from the store’s location.

Example: Delivery Zone 1 = 1-2 miles, $5; Delivery Zone 2 = 2-3 miles, $8; Delivery Zone 3 = 94611, minimum order $30, fee $8, etc.

Once you have created the necessary delivery zones, click “Finished” then click “Save” to update what customers see when ordering from your store.

FAQs

My delivery zone is too large and the delivery zone cannot be saved?

The maximum size for one custom/postal code delivery zone is 25 miles/40 km per custom delivery zone from the store’s location. Simply reduce your delivery zone’s size and create another one.

How many postal codes can I add to my delivery zone?

You can add as many postal codes as you would like. There is only a limit on the maximum size of the zone. The maximum size for one custom/postal code delivery zone is 25 miles/ 40 km from the store’s location.

Can I create several different delivery zones using postal code, radius and free shape at the same time?

Yes, you can create up to 14 custom or postal code areas and 1 radial area at the same time. You can use up to 14 radial zones without any custom or postal code area.