What is Uber for Business?

Uber for Business simplifies expense management for companies, offering employees free or subsidized rides, Uber Eats orders, and other perks beyond regular business travel.

How to get started

To use Uber for Business, link your existing Uber account (likely tied to your personal email) to your company’s profile. Don’t create a new account—using your personal account lets you manage both personal and business profiles with a single login.

Once logged into your personal Uber account, accept your Uber for Business invitation to create a business profile.

Linking your account

From your web browser:

1. Open the invitation email sent to your work email
2. Click the link in the email
3. Sign in using your personal Uber account email
4. Follow the prompts to finalize setup

If you encounter technical issues from a web browser: * Use Incognito mode or a different browser * Clear your browser’s cache and cookies

From your app:

1. Download and update the Uber app
2. Open the app and log in using your personal account credentials

If you encounter technical issues with the app: * Close and reopen the app * If the issue persists, uninstall and reinstall the app

3 ways to link your account in the app:

1. Accepting the invitation

1. Open the invitation email on your device
2. Tap the Or, sign in and create an account here link, which will open the Uber app
3. Sign in using your personal credentials

2. Using the QR code

1. Open the invitation email on another device
2. Scan the QR code using your phone’s camera, which will open the app
3. Tap Join now and follow the steps

3. Using a PIN code

1. Open the invitation email on your device
2. Copy the PIN code
3. In the Uber app, go to Account
4. Select Wallet
5. Select I have a code, enter your PIN, and follow the steps

Troubleshooting common issues

Can’t find your invitation email?

1. Check your junk or spam folder. The email will come from Uber for Business (noreply@uber.com) and the subject will include your company name.

2. Request a new invitation here by logging in and entering your email address.

3. Still no email? Contact Uber for Business Support at business-support@uber.com.

   Seeing “Email already in use” or “Phone number already in use”?

• This happens if you’re trying to create a new account instead of logging into your personal one. Simply log in with your existing credentials when prompted.

• Still having issues? Contact Uber for Business Support at business-support@uber.com.

  Received “Pending approval” after accepting the invitation?

• Your request is under review by your company administrator. Once approved, your accounts will link automatically, and you’ll be able to access your benefits right away.

  Have you added a valid payment method?

  Even if your company covers all costs, a personal payment method is required to verify your account. Confirm you’ve added one to complete the linking process.

  QR code or PIN code not working?

• Use only your personal invitation email—forwarded emails or someone else’s PIN won’t work.

• Invitations expire after 365 days. If expired, contact Uber support or:

1. Open the Uber app
2. Go to Account > Business Hub
3. Select Accept your business invite/set up your business profile
4. Select Get Started, then Next to resend the invite to your work email

Need more help?

Reach out to your business administrator or Uber Support.

If you’re unsure who your administrator is, check with your HR department, help desk, or Uber Support.