The Merchants and Delivery Partners do their best to ensure that orders arrive within the estimated time or before the maximum forecast. But reasons like: a lot of traffic, bad weather and high demand in restaurants can end up causing delays.
You may also have entered the wrong delivery address by mistake. If you check the address and it is not correct, check the link below to change it as soon as possible:
If your order has already been picked up, you can speak directly to your Delivery Partner, return to the status screen and tap the phone icon in the upper right corner.