Uber’s technology uses a first-in-first-out (FIFO) system. Once you enter the FIFO zone, you’ll be placed in a virtual queue. The first driver to enter this queue will be the first to receive a trip request, when available.
If you face any issues while joining the queue, here are some suggestions:
Note: Your spot isn’t lost if the rider cancels. If a rider cancels and you’ve already left the waiting area to pick the rider up curbside, simply return to the waiting area right away. You’ll get your spot back.
Airport Priority Queue Access is a way to improve your experience at the airport.
When you get a short trip from the airport, we’ll hold your spot in the queue.
Airport Priority Queue Access still works even if you go offline or do other trips before returning to the airport queue. You can return to the same airport and get your next trip right away.