What is Pickup?
Pickup is an alternative way to grow your business by reaching more customers. With Uber Eats Pickup, customers place their order through the app and collect them directly from your restaurant.
Benefits of Offering Pickup:
- Attract New Customers: Stand out on Uber Eats and be seen by new customers who are looking for takeout without delivery fees
- Capture every order: Customers order in-app and head to your store for pickup, No missed sales, and no risk of no-shows
- Build stronger customer relationships: Build direct relationships with customers with more flexibility. Seamless payment, No wait. No lines. No extra fees—all at a lower cost to you
How to Enable Pickup:
- Log in to Uber Eats Manager.
- Navigate to Settings > General.
- On the General Settings page, find the Enable Pickup Ordering option.
- Toggle the switch to On (the toggle will turn green)
If you do not have the pickup feature but wish to enable it, please write into merchants@uber.com or reach out to your Account Manager.